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![Troubleshooting Guide for Sign-In and Sign-Up Issues 1 sign up troubleshooting](https://tdx.biz/wp-content/uploads/2024/07/sign-up-troubleshooting.jpg)
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Troubleshooting Guide for Sign-In and Sign-Up Issues
If you are encountering difficulties with signing in or registering, please follow the steps below for resolution:
1. Registration Methods
– Google Account: You can register using your Google account.
– Email Address: Alternatively, you can sign up with your email address.
– Email Verification: Note that your account will only become active after you complete the email verification process.
2. Troubleshooting Tips
– Refresh and Retry: If you face issues, try refreshing the page and attempt to sign in with your Google account again.
– Forgot Password: If you have forgotten your password, utilize the “Forgot Password” feature to reset it.
– Check Email Format: Ensure that there are no spaces when entering your email address.
By following these guidelines, you should be able to resolve the most common sign-in and sign-up issues. If problems persist, please contact our support team for further assistance.
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